How to fix Disney Plus Error Code 42: A Complete Guide

Last updated on 2022-09-22
By Peter Parker

Disney Plus error code 42 is one of the most common errors on Disney Plus while trying to watch shows and movies. If you're encountering Disney plus error code 42 on the Disney Plus app, don't worry, as there's no need to panic. It's a standard error for this platform, and it often appears when you have an outdated version of the app. Additionally, there can be a lot of other reasons as well, which we have listed below.

There are significant reasons why Disney plus error code 42 appears, and the problem comes with the solutions. It is a constant issue across many platforms and affects both new and existing users.

Besides, to watch your Disney Plus without error, you could download third-party software such as StreamGaGa Disney Plus Downloader to enjoy your watching experience without being disturbed.

Why does Disney Plus Error Code 42 occur?

According to Disney, the Disney Plus error code 42 means "the device you are using is not authorized to play." Disney has said that this Error occurs not only when you are using a login account but also for many other reasons.

This error code 42 on Disney plus could not be meant for devices located in the US or Canada, and it's being reported that Disney Plus isn't available to people in other countries.

So, if you see error code 42 on Disney Plus, you might want to try changing your device's location settings. You can do this by going to your device's settings and selecting the region you're staying. Hopefully, this will fix the issue.

Moreover, below we have listed all the reasons why this error could occur in your account, have a look.

On Which Devices Does Disney Plus Error Code 42 Come?

The Disney Plus error code 42 is not explicitly restricted to a particular device, and the Error can occur quickly on any device. Any device which supports Disney Plus dedicated applications can face the Disney Plus Error Code 42.

Android: Any Disney Plus subscriber with a compatible Android device, or something similar, could hit an error code when trying to watch. That Error is called "Error Code 42," It sometimes causes a drop in internet speeds.

iOS (iPhone, iPad, and iPod): Several people have encountered the dreaded Disney Plus error 42 on iPhone, iPod, and iPad as well. This issue is also standard on iOS devices.

Here are some other devices which can have the same issue while trying to stream movies and shows on the Disney Plus app:

Smart TVs
Amazon Fire TV
Apple TV
Chromecast

In short, this Error can occur on any of the devices which can run the dedicated Disney Plus app. All the devices which we have listed above can have this issue. Moreover, you can also have some similar problems with these devices.

How to Fix the Disney Plus Error Code 42?

When Error Code 42 occurs on your devices, there is not a single reason behind it but multiple factors involved. Instead, you have to try different solutions, which increase the chances of fixing the issue.

1. Check the internet!

Ensure the internet is up and running. If it is weak or unstable, it might be why you are getting this error code. You have to improve the network connectivity. Change the router location and put it on the desk to catch the strong internet signal.

Furthermore, changing your router location might be the possible solution for this. But if the router is working correctly, you might have to reset your Disneyplus app. First, you have to sign out from the app and again sign in.

Apart from these two things, you have to ensure that your DNS settings are working fine. This step is only for Android and Android users; you must check the DNS Settings.

To do so, go to Settings -> Network & Internet ->Wi-Fi -> click on the name of your current network.
Then scroll down and select Advanced Options -> scroll down to DNS settings and click on it. There you will see the current DNS address.
If they are not Google's official servers, you have to enter them. You can find these servers by googling "Google DNS Servers."
After putting in the new DNS servers, hit Save.

On top of that, you can try updating your router firmware. This will help with Error Code 42, and it is an easy way to fix it.

2. Check if servers are working fine

The next step is to check the Disney Plus servers. If the servers are down or not working correctly, you will get this error code. This means you have to wait until the servers are back online. You can check the server status on DownDetector.

3. Try Watching a different movie or show

If you have tried all the solutions and still can't fix Error Code 42, you might have to watch a different movie or show. If you are getting this error while streaming a show or video, try downloading the movie or show instead. Furthermore, try to stream other shows and movies and check if it is working or not.

4. Clear the app cache and remove cookies

The following solution you can try is to clean your device and remove the app cache and cookies from the settings. This will help clean all the app junk from your device and give your device a free space to run.

If you see the Disney Plus error code 42, it indicates that the app cache and cookies block the connectivity between your device and the Disney Plus server. You need to remove the block to resume the service again. Follow the below steps to clean up your device:

Open the setting on your device.
Open manage the app.
Open the cache and tap on Remove.
Go back to the Disney plus and try login.

5. Re-Login your account

This is the simplest solution, but it sometimes helps. Just sign out of your Disney Plus account and then sign in again. This can be done on your devices or the Disney Plus website.

First of all, open the Disney Plus app and go to the profile section.
After that, drop down until you see the Log Out button and click on Log Out.
Back to the Home Screen and wait for 5 to 10 minutes before entering login details.
Sign in with the login credentials again.
Try to play the video you want to stream and check if the issue is still there.

6. Disable the VPN

If you connect to Disney Plus via a VPN, try disabling it. This can help with Error Code 42 Disney plus. And usually, it is the only reason why you get this Error.

When you use a Virtual Private Network (VPN) service, your Internet Service Provider (ISP) might throttle your connection. This can result in buffering, lag time issues, and other error issues like Error Code 42 on the Disney Plus app, which is pretty frustrating when trying to stream a show. So, be sure to disable any virtual private network (VPN) services before you begin streaming.

7. Try disabling extensions

The browser extension could be causing the web error code 42 for Disney Plus. If you have extensions installed on your browser, turn them off before using Disney Plus. Don't let such a problem disrupt your online viewing.

Visit the browser and tap on the Options icon.
Next, select Settings and access the Extensions section.
Turn off all the extensions one by one.
Restart your browser again and check if the issue is fixed or not.

8. Update the Disney Plus app!

If you are using an old version of the Disney Plus App, try updating it. This can help with Error Code 42. Furthermore, reboot all of your devices.

Try them all if you use more than one device to watch Disney plus. Reboot your router, modem, or even the device that you are using to watch Disney plus.

9. Reinstall the app

If Disney Plus Error Code 42 still appears, then you might have to uninstall Disney Plus and reinstall it. This can be done via the Google Play Store or by visiting the website of Disney Plus.

First, go to settings and then Apps.
Find out the Disney Plus app and uninstall it.
Now, head over to Google Play Store and search for the Disney Plus app.
Install it. Sign in with your account.
Check if the issue is working or not.

10. Uninstall and Reinstall your Network Adapter Driver!

Last but not least, you can try uninstalling and reinstalling your network adapter driver. This will help with Disney plus Error Code 42. But usually, this solution doesn't work. This solution is only for Desktop, laptop, and Windows users. Here is how:

Click on the Windows button and search for Device Manager.
Find out Network adaptors and click on Action.
Click on Scan for Hardware changes. It will find out the issues.
Else, uninstall the Network Adaptor.
Head over to your laptop's manufacturer's official website and download the Network Adaptor drivers.
Install it, and reboot the device.
Check to see if the issue has been resolved.

11. Reset the device

And the final solution is to reset your device to factory settings. This will erase all of your data, but it might help with Error Code 42. So, try it if everything else fails.

Go to Settings and find out the Factory Reset option.
Select Factory Reset and follow the instructions.
After the factory reset is complete, reinstall the Disney Plus app.
Check if the issue is resolved or not.

12. Ask for help!

If you can't find a solution to your problem, contact Disney Plus Support. They are experienced in helping you with this sort of problem.

These are some solutions you can try to fix Error Code 42 on Disney Plus. If none of these work, you might have to wait until Disney plus fixes the issues.

Frequently Asked Questions:

What are the possible reasons for Disney Plus Error code 42?

The possible reason for this issue could be your internet, router, older app version, addons, extensions, and anti-virus.

How to fix Error Code 42 on Android Smart TV?

First of all, log out of your account on all other devices. Check that your internet is working fine, and ensure the TV gets proper Wi-Fi signals.

Can I download Disney Plus movies on the Desktop?

No, officially, you cannot download Disney Plus videos on the Desktop. However, the StreamGaGa Disney Plus downloader lets you download the videos on the Desktop. Below, we have shared the entire process.

How can we download Disney Plus Movies/shows offline?

Disney Plus is an online streaming service that offers first-rate programming from all the networks under the Disney umbrella. In addition to a handful of movies, Disney has secured even more impressive content from other studios like Pixar and Marvel.

What is Disney plus error 43?

Disney plus error 43 pops up on your screen because of slow connections or server connectivity problems. If you strengthen the network connection, Disney plus error 43 may resolve.

StreamGaGa Disney Plus downloader: A quick cover-up of the drawback of Disney plus

Disney Plus does not allow desktop users to enjoy content offline on a big screen on Windows and Mac computer and laptop, so it becomes tough to watch the movies and shows offline. However, there are various third-party methods to stream the content offline. But here, we will explain the best way to download the content for offline streaming.

Many people wonder how to download their favorite Disney movies or shows offline, and StreamGaGa Disney plus Downloader is the perfect tool for this. With StreamGaGa, you can easily download any movie or show from Disney plus in just a few clicks.

Here's how to use StreamGaGa to download Disney plus content:

First of all, install and launch the StreamGaGa Disney Plus downloader from the official website.

Click on the "Download" button and select the metadata and subtitle language.

StreamGaGa will start downloading the content immediately!

With this method, you can download Disney Plus videos and stream Netflix videos offline on any computer and laptop. This software works with various OTT platforms like Netflix, Disney Plus, Amazon Prime Video, HBO Max, Hulu, U-Next, Paramount Plus, and more.

Concluded words

Disney plus Error code 42 is not a significant issue, and you can manage it yourself without any external help. You have the primary ideas of what to do if Disney plus error code 42 appears on your device screen. Furthermore, if you want to watch Disney plus offline, try StreamGaGa Disney plus downloader and download all your favorite shows and movies to enjoy them offline.