Hulu Error Codes drmcdm78 and runtime-2: Know All About the Codes and How to Fix them
Streaming service Hulu, counted among the top five most popular OTT platforms, enjoys its share of steadfast fan following largely because of its easy to use interface and compatibility with a host of devices. However, similar to all tech, there may be concerns with this streaming service as well and you may encounter an occasional error code.
Running into error codes in the midst of watching your favorite show can be interfering, exasperating and a complete wreckage of your viewing experience. Each time you are watching a movie or TV show, you may find an error message popping up interrupting what you are watching. The Hulu error code drmcdm 78 and Hulu error code runtime-2 can also freeze the entire app or crash it entirely.
Two of the most commonly encountered error codes on Hulu are the Hulu error code drmcdm 78 and Hulu error code runtime-2. They make random appearances and disables the streaming of a particular video that you may have selected. Learn more about how these errors so that you can easily resume watching your show.
What are the reasons behind the Hulu error code drmcdm 78 and runtime-2?
There are several factors that may trigger this problem-
Server issue- Upon getting the error code, you need to first check whether the problem lies with the Hulu Servers. In such a situation, several users may face the problem at the same time and the only way out is to wait for the service to resolve the issue.
Browser issue- In case you are streaming Hulu with the help of a browser and are getting the error code, it is possible that the browser is outdated or is not compatible with Hulu.
Although Hulu supports most browsers, it is best to go with the most trusted ones, as well as their latest versions.
Corrupted cache- Sometimes you may have some corrupted temporary files that may get stowed on your browser cache without your knowledge. Such corrupted and outdated cache interrupt the streaming triggering the error code drmcdm78 Hulu and Hulu error runtime-2.
Internet trouble- If your internet connection is playing up, it may lead to an inconsistency with your device’s TCP or IP values leading to the Hulu error code drmcdm78 and Hulu error runtime-2. In other words, it means that the bad connectivity is deterring Hulu from pulling in content from the servers.
The reason behind the appearance of this error code could be one or a combination of several of these factors. There are also reasons unknown that could cause the problem.
What is the Hulu error code drmcdm 78?
While this error code may pop up on any device that supports Hulu, it is most commonplace when the Hulu content is being streamed with the help of a browser on a Linux, Windows or macOS device.
Users are initially misled as they get a smooth and uninterrupted loading of their selected video for the first four seconds. However, within a few moments into the video, the Hulu error code drmcdm 78 emerges and loading of the rest of the video gets stalled. You get a grey message on your screen which goes-
Error playing video
We’re having trouble playing this video right now. If this problem persists, try restarting your device.
Hulu Error Code: DRMCDM78
Unique Error ID: F5820FC9-3AA6-A3CE-2A4D-92A68BB0627F
Local Time of Error: 2019-08-15 20:16:32 (UTC4)
The message is not limited to a few selected videos or types of videos, but can affect any channel or content on Hulu.
Devices on which you get the error?
- Android TV
- Apple TV
- Samsung TV
- Fire TV
- Chromecast
- Roku
- Roku stick
- Fire TV stick
- Xbox 360
- Xbox One
- Nintendo Switch
- Mac
- iPhones
- iPads
- PC browsers/apps
- PS3 and PS4
How to fix Hulu error code drmcdm 78?
Start with fundamental troubleshooting as the error code could get activated due to multiple factors. So the basic steps are-
- If you are viewing your Hulu content on a computer, close the browser, shut down the system and then unplug if possible. Restart after a minute and check if the problem is resolved. If you are using any other streaming device, restart it,
- Try using an alternate network or find a spot where the connectivity/ signal strength is stronger and stream from there.
- Run a scanner and check for malware
- Sign out from your Hulu account and log back in
In case, any of the above methods did not help, start with specific ways to solve the problem.
Step 1:
What is the status of Hulu servers: Look at downtime checkers like IsItDownRightNow, Outage Report or Down Detector and see whether it is a general problem in the area. If so, wait for the official server to resolve the issue.
Step 2:
Keep your browser updated with the latest version. Use Google Chrome, Mozilla Firefox and MS Edge to check if you are running the newest version and also to initiate an automatic update.
Step 3:
Clear your browser cache of old and junk files. This can be quite simply achieved with a PC cleaner or Mac Cleaner. You can also manually clear with the help of Google Chrome, Firefox and Edge.
Step 4:
Restart or reset your router. Wait 10 seconds before restarting or hard press your router reset button to reset.
What is the Hulu error code runtime-2?
The appearance of the Hulu error code runtime-2 alludes to a series of Hulu playback failure codes that pop up after video content suddenly halts in the Hulu app or Hulu web player. The error code looks like-
Playback Failure
Hulu Error Code: runtime-2-xxxxxxxx
Unique Error ID: runtime-2-xxxxxxxx
Devices on which you get the error?
- Android TV
- Apple TV
- Samsung TV
- Fire TV
- Chromecast
- Roku
- Roku stick
- Fire TV stick
- Xbox 360
- Xbox One
- Nintendo Switch
- Mac
- iPhones
- iPads
- PC browsers/apps
- PS3 and PS4
How to fix Hulu error code runtime-2?
Step 1:
Update your Hulu app
Step2:
Keep your streaming devices up to speed with the latest versions
Step 3:
Clear the cache of your device/browser
Step 4:
Uninstall Hulu app from your device and then install it back
Step 5:
Close your browser completely and reopen it
Step 6:
Ensure your device meets the system requirements/specifications put down by Hulu
Step 7:
Test your internet connection and speed
Step 8:
Try using a different streaming device or web browser
Step 9:
Power off your computer/equipment and start back on
Step 10:
Check for connectivity issues and power cycle your router and modem.
Can you download Hulu movies/shows to watch offline?
You can now watch your favorite movies and TV shows from Hulu offline at your own convenience with the StreamGaGa downloader. The software enables you to download high quality video and can support 720p quality along with an ad free streaming experience.
What makes your downloading even less cumbersome is the software’s batch downloading feature which allows you to download videos in bulk. So you can now download a movie in no more than10-20 minutes. So sit back and enjoy your videos anytime and on any device.
Here are the features and advantages of using StreamGaGa downloader, in a nutshell:
- Extremely high quality video downloading with 720p quality for Hulu video download and EAC3 5.1 audio track.
- It is completely ad free
- You can save subtitles as external SRT files
- Batch download multiple videos
- High compatibility with automatic transfer of content to MP4 files
- High download speed with GPU acceleration
StreamGaGa Hulu downloader- Download Hulu movies/shows free from hassles
Step 1:
Choose your streaming service as Hulu and select a video
Step 2:
Select the audio and subtitles according to your preference
Step 3:
Start downloading
FAQs
What should I do if I still experience Hulu error code runtime -2 after following the troubleshooting steps?
If you are still experiencing the problem, there might be an issue with the Hulu servers. You can contact Hulu customer support to check if they are aware of the issue. This could help hasten up the fix.
How do I update my browser to fix Error Code DRMCDM78 Hulu?
Go to Google Chrome and click on Menu> Help>About Google Chrome. Check here on the version of the browser that is currently running. Go to Mozilla Firefox and go to Menu>Help>About Firefox to start an automatic update.
Go to MS Edge (Chromium) and go to Menu>Help and feedback>About Microsoft Edge and update the browser.
How can I manually clear my cache to fix Hulu error codes drmcdm 78 and runtime-2?
You can launch Google Chrome, Firefox or Microsoft Edge. Follow the specific steps in each of these till you reach the Clear option.
Conclusion
Hulu error code runtime-2 and error code drmcdm 78 Hulu can wreak havoc and completely spoil your viewing experience if you do not know how to resolve it. So, irrespective of what device you are using to stream your favorite Hulu movies and TV shows, there are possible fixes that we have put down for you. From updating the app and streaming device to checking your internet speed and reinstalling the Hulu app. You can follow the steps and get back to watching your favourite show without further interferences.