How to Fix PS5 Controller Won't Connect in 2022？

Last updated on 2022-09-19
By Finn

Why Does My PS5 Controller Not Working

There are several possible causes for your PS5 controller not to pair with the console:

The controller is linked to another device. Pairing your controller with a PC or another console will cause it to be unpaired from your PS5.
Bluetooth connectivity issues with your controller. Bluetooth devices and other objects in the vicinity can interfere with the wireless signal.
There are issues with the USB-C cable. You may be using the incorrect type of cable, or it may be damaged.
There are issues with the USB ports. The controller and console sockets may be damaged or dirty.
Internal hardware issues with the controller. The battery or Bluetooth sensor, for example, could be damaged.
Out-of-date firmware. If your system software is out of date, it can cause a variety of issues with your PS5.

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How to Fix It When Your PS5 Controller Won't Connect

Follow these steps in the correct order until your controller connects to the PS5:

Sync your PlayStation 5 controller. Connect the USB cable to your console and press the PS button on the controller. If you have another controller but no spare cable, try wirelessly syncing it with the other controller.
Change the USB-C cable. Make sure you're using the console's included cable. If that doesn't work, try another USB-C cable that can transfer data as well as power.

Note: To rule out cable issues, try using it with a different device. It is possible that the cable can charge the controller but cannot transmit data.

Examine the USB ports. Pull gently on both ends of the USB cable to ensure they are securely in place. To remove any dust or debris, lightly spray compressed air into the ports. If the console or controller port feels loose, it may need to be repaired. You can narrow down USB port issues even further by trying different USB ports.
Disconnect all peripheral devices. Remove any controller-connected accessories, such as headphones or headsets.
Unsync your controller's other devices. If you've paired your PS5 controller with your PC or another console, remove it from the other device's list of Bluetooth connections, disable Bluetooth on the other device, or shut it down completely.
Remove Bluetooth interference sources. If you're having trouble connecting your wireless controller, move closer to the PS5, or remove any objects that are in the way of the controller and the console. Also, relocate any Bluetooth devices that may be interfering with the wireless signal.
Carry out a soft reset. Turn off the console by holding down the power button, or turn it off in the system settings with another controller. This will clear the memory and help to solve some problems.
Your PS5 controller needs to be factory reset. Press the Reset button inside the small hole on the back of the PS5 controller with a straightened paperclip to reset the PS5 controller to factory settings.

Update the system software on the PS5. Check for a system update if you have another controller. Settings > System > System Software > System Software Update and Settings > Update System Software are the two options.
Replace the battery in the PS5 controller. If the controller will not charge or turn on, the battery is most likely faulty. Look for a replacement online, or if your controller is still under warranty, have it repaired for free.
Sony can repair or replace your controller. If your controller is completely inoperable, visit Sony's PlayStation Fix and Replace page to see if it can be repaired or replaced for free.

Troubleshooting - PS5 Controller Not Charging In Rest Mode

By default, the controller will charge when connected to the console in rest mode. Go to Settings > System > Power Saving > Features Available in Rest Mode > Supply Power to USB Ports > Always to enable this feature.
A bug has been reported that prevents PS5 controllers from charging while the console is in rest mode. This issue usually only affects the front USB port of the system, so use the back port instead.

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FAQ

Why is my PlayStation 5 controller blinking blue and not turning on?

When attempting to connect to the PS5, the PS5 controller light flashes. If the light simply flashes, reset the controller and update the system software.

How do I fix my PS5 controller's sticky buttons?

Wipe down the controller with rubbing alcohol before cleaning it with a dry cloth. To blow out dust and debris, use canned air. To keep your PS5 clean, gently wipe it down with a cloth and some alcohol.