How to fix Disney plus error code 90
Disney plus has been gaining popularity in the United States on multiple fronts as a powerful and ideal alternative to cable TV services. However, you may encounter a few glitches and issues with Disney plus from time to time, which can be rather unpleasant. The Disney error code 90 is an example of a significant issue that can cause you to be concerned. We considered supporting you in overcoming the error and resolving the problems.
What does Disney plus error code 90 look like?
When Disney Plus error code 90 occurs, you will typically see the error messages:
"We are not able to connect with Disney+ at this point. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 90)."
How to Fix Disney Plus Error Code 90?
To fix Disney Plus error code 90, please refer to the following solutions.
Try a Different Network
You may encounter ISP restrictions that could cause error code 90 to appear on Disney Plus. Trying a different network might temporarily solve the problem. Before you proceed, make sure to check whether the problem can be solved by disconnecting from a VPN on your device or router.
- Disconnect your TV/device from the current network, and connect to another network. If no network is available for your device, you can try your phone's hotspot.
- Check the Disney Plus app to see if the error code 90 has been cleared.
- If the Disney error code 90 has been cleared, it could be ISP restrictions, blocking of your device/TV’s IP by Disney or misconfiguration of the router causing the issue.
Restart Your Device and Router
The Disney Plus app may display error 90 due to a temporary malfunction of your TV/device or router. Restarting both devices will resolve the problem.
- Turn off your TV/device and router/WiFi extenders.
- Now unplug these devices from their power supplies and ensure that you unplug the router’s internet Cable as well.
- Then wait about 3-5 minutes before plugging back into the power supply. Now turn on your router and allow it to stabilize before connecting to the network.
- Next turn on the device. Wait for 1 minute.
- Now Open Disney Plus App and verify that the error code 90 has been cleared.
Reinstall the Disney Plus App
If the installation of Disney Plus is corrupt, the error code 90 might appear in the Disney Plus app. This issue can be fixed by reinstalling Disney Plus. We will show you how to install the Android app for Disney Plus.
- Open Settings on your Android TV/device, and choose App Manager (Apps/Applications).
- Next, select Disney Plus. Tap on Force Stop. Finally, confirm that you want to stop Disney Plus.
- Now, open Storage. Tap on Clear Cache.
- To clear your Disney Plus data, tap on Clear Data.
- Tap on the Uninstall button.
- Once uninstalled, restart your device.
- After restarting, download and install the Disney Plus app to verify that error 90 has been cleared.
Edit the Related Settings of Your Router
Different router settings, such as IPv6 and firewall on the router, can cause Disney Plus to display error code 90. Properly configuring these settings could resolve the problem.
Keep in mind that the instructions may be slightly different for certain users. You might need to dig deeper to get the instructions to work for you.
Other Common Disney Plus Error Codes
How to watch Disney Plus videos without error code?
Downloading Disney Plus videos and watching them offline is the best way to avoid device compatibility issues, connection errors, or account issues affecting your viewing experience.
The content downloaded using the default option available on the Disney Plus app can be watched only on the same device and only for a specific period of time. Moreover, you will not be able to share the content downloaded using the default option.
KeepStreams for Disney Plus can be a great option that can be quite practical and useful in this perspective. It provides you access to an enhanced download option for your Disney Plus content in 1080p video quality and a faster speed.
Final words
After reading, you have the primary ideas of what to do if Disney plus error code 90 appears on your device screen. If none of solutions above works, we kindly suggest to connect with Disney plus official team for further assistance.